Class policies

We are excited to offer memberships and project based classes at Build Workshop that allow you to learn new skills each time you come!  Please review the policies for classes and memberships. We want each person to have a safe, fun experience at Build Workshop. 

 

Class Policy: 

Come a little early! Please arrive 15 minutes early to the scheduled class in order to fill out our waiver and obtain any information or reference materials before the class begins. Each class will start at the scheduled time and participants arriving more than 15 minutes late will not be permitted to join the class for safety reasons.

Reservation Policy: 

You can reserve your spot in a class through the Class Calendar on our website. All reservations must be confirmed through your email in order for the booking to be complete. If the reservation is not confirmed, the spot will be open for others to book. Once the reservation is confirmed, you will receive an email from Build Workshop with a link to pay for the class. Payment must be received 48 hours prior to the class or the reservation will be cancelled. Reservations can be changed or cancelled through the confirmation email you will receive from our booking system Bookwhen. 

Cancellation Policy:

Although we understand that circumstances arise and we try our best to accommodate cancellations and rescheduling, Build Workshop is not responsible for offering refunds for cancellations within 48 hours of a scheduled class. Please send any refund requests to admin@buildws.com or call us at 817-251-8052. 

Each of our classes has a minimum number of participants in order for the class to be held. If the minimum number of participants is not met, you will be notified by email 24 hours before the class is scheduled to take place. In the rare event of a Build Workshop initiated cancellation, you will receive a full refund or credit with no processing fee. 

Membership Policy:

If you should change your mind, Build Workshop does offer refunds for memberships within 24 hours of purchase. Please send any refund requests to admin@buildws.com or call us at 817-251-8052.